Whistleblowing Hotline Demobank
Safe. Anonymous. Secured.
What is a Whistleblower
Welcome to Compliance Caribbean, where integrity is our priority. We specialize in investigating reports of wrongdoing within organizations. As an independent agency appointed by Demobank CSC, Compliance Caribbean brings over 25 years of expertise in integrity policies and compliance.
Reporting a concern is simple and confidential. Rest assured, your identity will be protected throughout the process.
Please remember to check your junk mail folder for any communications from us after submitting your report.
Thank you for your commitment to maintaining ethical standards in the workplace.
Safe. Anonymous. Secured.
Contact Form
The easiest way to make your report. You can do this "double anonymous" in case you use an incognito email address*.
Chat
Make your report via our live chat. This option works best from Monday-Friday during office hours.
Whatsapp
Send us a WhatsApp with your report via mobile number +599 9 461 7974.
Phone
Call us Monday-Friday during office hours via +599 9 461 7974 (fixed line), +599 9 522 3078 (mobile Curacao)
Investigation of a wrongdoing: next steps
After you have reported a wrongdoing by using one of the above options, the following steps will be taken. By means of a case number, you can contact us at any time for the status of your report.
1. Research
We take every report seriously, and therefore we immediately start an investigation based on your report.
2. Status
You can track the status of your case via the online whistleblower portal. You can log in with your email address (right top Log in).
3. Contact
We will stay in contact with you during the investigation, if possible and/or desired. Please do not forget to keep an eye on your (junk-)mail in this respect!
4. Closure
Depending on the report and in line with procedures, we will report back to the management and, if necessary, follow-up steps will be taken to prevent such wrongdoing in the future. We will inform you by mail once the case is closed.
Your anonymity is guaranteed by Compliance Caribbean
We work on behalf of your employer, but firstly we have an obligation to you, to safeguard your anonymity at all times. For us, facts about the report is what matters, not your personal data. You can be confident that we will take your report seriously. If possible, we will keep you informed on the status of your report and we will remain in contact with you.
Frequently Asked Questions (FAQ)
We are interested in the facts about the report and not in your personal data!
Below you will find an overview of the frequently asked questions, the FAQ's. For any other questions, please contact us via one of the above media.
1. I want to report 100% anonymously (to both my employer and Compliance Caribbean)
If you want to make a report on an anonymous base, we are open to that. However, the report must be supported in such a way that it provides sufficient basic information for us to initiate an investigation. You can create an anonymous email address via tutanota.com. This ensures your anonymity but allows us to remain in contact. Please log into your email account every now and then (including your junk folder), ensuring not to miss an email from Compliance Caribbean.
2. How does tutanota.com work?
When activating the anonymous email address, you simply choose a pseudonym and password. Encryption and other security measures will keep your report anonymous. You will never be asked for personal information during the reporting process. The system protects your anonymity technically, subject to the fact that you do not provide any personal identifiable information. Please log into your email account every now and then (including your junk folder), ensuring not to miss an email from Compliance Caribbean.
3. How do I stay informed about the status of my report?
You will receive information about the progress of your report via your (anonymous) email address. By this means, we can also ask you questions in case of lack of clarity. Please log into your email account every now and then (including your junk folder), ensuring not to miss an email from Compliance Caribbean
4. Where can I find the organizations' whistleblowing policy?
either we have and are allowed to place it here in pdf
5. I have filed a report, but have not heard back from Compliance Caribbean ever since.
Please ensure that you check your junk mail folder as well, as emails from Compliance Caribbean may have landed there. We may have reached out to you for additional information after you filed a case. It's important to note that upon filing a case, you will receive an email notification containing your unique case number.